Prague Contact Centre

Prague Contact Centre (also called Prague City Hall Information Line) has been set up for Prague citizens to facilitate their communication with Prague City Hall, individual city districts and organizations.

The main reason for setting up PCC was to provide a central point for citizens and visitors which they can contact if they have any queries or when dealing with various life situations which require co-operation with individual city institutions.

What services does PCC provide?

  • Contact details about Prague City Hall, city districts and organizations
  • Information about the jurisdiction of individual organizations and their departments
  • Help when dealing with various life situations
  • Information about cultural, social and sport events in Prague

Contact details

At present, the following means can be used to communicate with PCC operators: telephone, e-mail or electronic form.  

Contact hours

PCC can be contacted by phone on Monday-Thursday 8:00 - 18:00 h, on Friday 8:00-16:00 h or anytime on e-mail at info@praha.eu.